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Login rules

1. Registration for accredited further education programs (accreditation of the Ministry of Education, Youth and Sports, Ministry of Labour and Social Affairs)

We accept registration via a completed written application by email, post or using the online registration form (recommended), which is located next to each annotation of the given training.

All types of registration are considered binding and are an expression of agreement with these Rules. By sending the application, you enter into contractual relations with the event organizer. A binding application obliges the participant to pay the participation fee even in the event of non-participation.

Personal data remains only in our internal database and is absolutely necessary for the issuance and registration of a certificate of completion of an accredited educational program. This is in accordance with the provisions of Section 5, paragraph 2 of Act No. 101/2000 Coll., on the protection of personal data, as amended. More about the principles of personal data processing here.

1.1. Payment

1.1.1. Payment method

We accept payment in advance by bank transfer after issuing an invoice, which is sent to participants by e-mail after completing and submitting the application form, or by online payment card (this payment method is optional if the participant, not the employer, pays). The application is valid upon payment.

1.1.2. VAT

Accredited training courses are exempted from VAT if the participant falls into the target group of the given area (DVPP, social services, public administration) or it is a retraining (qualification) course. Participants who do not fall into the target group or who are attending the course for a reason other than their profession will have 21% VAT added to the course price.

1.2. Unsubscribing from the educational program

Cancellation of the selected educational program can be done in writing - by e-mail no later than 5 working days before the seminar to the email info@zretel.cz

1.3. Cancellation policy

V in case of logout within 5 working days before the training (the day the training takes place is not counted towards the deadline) or in In the event of unexcused absence, a cancellation fee of 100% educational program prices. If the registered person cannot attend the training program, a substitute may be sent.

1.4. Certificate

The certificate is in case of implementation online training sent by email after completing the training in electronic form with a valid electronic signature (qualified certificate). This form is considered original and is acceptable to the Ministry of Education, Youth and Sports, including within the framework of reporting Templates, as well as the Ministry of Labour and Social Affairs

In the case of in-person training, the certificate is given personally to the participants at the end of the training.

The condition for issuing a certificate is participation in the full educational program - completion of 100% hourly allowance.

2. Registration for qualification (requalification) courses

We accept registration via a completed written application by email, post or using the online registration form (recommended), which is located next to each course annotation.

All types of registration are considered binding and constitute an expression of agreement with these Rules. By submitting your application, you enter into a contractual relationship with the event organizer.

Personal data remains only in our internal database and is absolutely necessary for the issuance and registration of a certificate of completion of an accredited educational program. This is in accordance with the provisions of Section 5, paragraph 2 of Act No. 101/2000 Coll., on the Protection of Personal Data, as amended. More about the principles of personal data processing here.

2.1. Payment

2.1.1. Payment method

We accept payment in advance by bank transfer after issuing an invoice, which in the case of a qualification course is issued and sent by e-mail after completing and submitting the application with the stated due date (before the course), or by online payment card (this payment method is optional if the participant, not the employer, pays, and no installments have been agreed).

The application is valid upon payment. The payment can be divided into several installments, their selection is possible in the application. The course can also be paid through the Labor Office (the applicant will be confirmed with the relevant form).

2.1.2. VAT

An accredited qualification (requalification) course is exempt from VAT.

2.2. Unsubscribing from the educational program

Unsubscribing from the selected educational program can be done in writing - by e-mail. no later than 5 days before the start of the course to email info@zretel.cz

2.3. Cancellation policy

In case of logout less than 10 days before the start of the course (the day the training takes place is not included in the deadline) or in the event of non-participation beyond the permitted absence or non-completion of the course, there is no entitlement to a refund.

2.4. Certificate

The certificate is in case of implementation retraining (qualification) course online sent by post after payment of the invoice and fulfillment of all course requirements (attendance, internship, final exams or tests). In the case of courses implemented in the face-to-face form, the certificate is given directly to the participants at the end of the course or sent by post (if the stated requirements are met)

The condition for issuing a certificate is Completion of 80% of the theoretical part and 100% of the practical part. For some courses, another condition for issuing a certificate may be the successful completion of a final test, exams, or completion of an assignment (see the description of the specific course).

3. Registration for professional qualification exams

If the interested party is only applying for the professional qualification exam (i.e. without prior participation in the course), due to the requirements of the Ministry of Labour and Social Affairs, it is necessary to download the application form for the exam to your computer, print it, fill it out by hand and deliver the original of the Application Form for the Professional Qualification Exam to the address: Zřetel, s.r.o., Zahradnická 279/8, 603 00 Brno.

By submitting your application, you enter into a contractual relationship with the event organizer.

Personal data remains only in our internal database and is absolutely necessary for the issuance and registration of a certificate of completion of an accredited educational program. This is in accordance with the provisions of Section 5, paragraph 2 of Act No. 101/2000 Coll., on the Protection of Personal Data, as amended. More about the principles of personal data processing here.

3.1. Payment

3.1.1. Payment method

We accept payment by bank transfer based on an invoice after receiving the application with the stated due date (before the course), or by online payment card (this payment method is optional if the participant, not the employer, pays). The application is valid upon payment.

3.1.2. VAT

Professional qualification exam fee subject to VAT rate 21%. The price is quoted including VAT.

3.2. Logout from the exam

Cancellation of the exam can be done in writing - by e-mail before the exam to info@zretel.cz.

3.3. Cancellation policy

The payment made is non-refundable.. At the latest 2 days before the exam The candidate for the exam may excuse himself from the exam in writing. The organizer will propose a new date to the candidate; if it does not suit him, a new date will be proposed within 6 weeks of the invitation being delivered.

3.4. Certificate

Candidates for the exam will receive a certificate in person or by mail if they successfully pass the professional qualification exam.

4. Studying to perform a specialized activity

We accept registration via the online registration form (recommended), which is located next to each course annotation.

Registration is considered binding and constitutes an expression of agreement with these Rules.

By submitting your application, you enter into a contractual relationship with the event organizer.

Personal data remains only in our internal database and is absolutely necessary for the issuance and registration of a certificate of completion of an accredited educational program. This is in accordance with the provisions of Section 5, paragraph 2 of Act No. 101/2000 Coll., on the Protection of Personal Data, as amended. More about the principles of personal data processing here.

4.1. Payment

4.1.1. Payment method

4.1.2. VAT

An accredited educational program is exempt from VAT.

4.2. Unsubscribing from the educational program

Odhlášení z vybraného vzdělávacího programu lze provést písemně - e-mailem nejpozději 11 dnů před zahájením kurzu na email info@zretel.cz.

4.3. Cancellation policy

In case of logout within 10 days or less before the start of the course, the fee is non-refundable (The day the training takes place is not included in the deadline.) In case of non-participation beyond the permitted absence or non-completion of the course, there is no right to a refund. If the registered person cannot attend the training program, a substitute may be sent.

4.4. Certificate

Participants will receive the certificate in person or by mail after meeting all study requirements (attendance, practice, internship, final exam, seminar and final thesis).

5. Registration for non-accredited training courses

We accept registration via a completed written application using the online registration form, which is located next to each annotation for the given training.

Registration is considered binding and constitutes an expression of agreement with these Rules.

By submitting your application, you enter into a contractual relationship with the event organizer.

Personal data remains only in our internal database, in accordance with the provisions of Section 5, paragraph 2 of Act No. 101/2000 Coll., on the Protection of Personal Data, as amended. More about the principles of personal data processing here.

5.1. Payment

5.1.1. Payment method

5.1.2. VAT

The price for non-accredited training courses is listed including VAT.

5.2. Unsubscribing from the educational program

Cancellation of the selected training program can be done in writing - by e-mail no later than 5 days before the start of the training to the email address info@zretel.cz.

5.3. Cancellation policy

In case of logout within less than 5 days before the training (the day the training takes place is not included in the deadline) or non-participation, a cancellation fee of 100% educational program prices. If the registered person cannot attend the training program, a substitute may be sent.

5.4. Certificate

The certificate is sent by email in the case of online learning, and in the case of face-to-face learning, it is handed over in person at the end of the training.

6. Online webinars and courses

Registration takes place in the same way as for other types of continuing education programs and the conditions stated in parts 1, 2 and 4 above apply to them.

It is further added: Webinars are recorded (recorded) for the needs of the Ministry of Education, Youth and Sports and the Ministry of Labor and Social Affairs (according to accreditation) for the purpose of monitoring the implementation of the educational program (applies to accredited educational programs). Furthermore, the recording is available to webinar participants in the event of internet connection failures, for a limited time on a non-public URL link without the possibility of downloading and only on request.